Positive: Professionalism, Punctuality, Quality, Value
I had a great experience at the Auto Connection! Pete and Jeff were upfront about the possible costs of the testing they would need to do to figure out what was wrong with my car battery (although it didn't end up costing as much as they'd said it might, which was great!).
I was ready for the bill to be really high, especially since I had asked them to do an oil change and tire rotation too, but it wasn't! Plus, when I got to the counter, I found that they had already given me my AAA discount without my asking for it-- I had mentioned that the AAA guy had recommended them when I first called them, and they apparently took note of that and just went ahead and gave me the discount. Nice! The woman at the counter was also very friendly. Good place to go!
On a side note, if you do go there, you should check out the auto-repair tableau in the lobby-- I found it pretty cute and entertaining.
— Google User Review